Dream clients

I have a group of clients I consider my ideal clients.  They live out of town and don't fancy the idea of sorting out anything to do with the property themselves.  They leave all that stuff to us.  They don't ignore it, they do know what is going on with their property, they just know they have the right people looking after it.  For them, it is about the numbers.

One of these clients wanted to sell their property.  They needed to improve their cash situation.  We'd done all we could by renting the property out at a good rental, increasing it every year for the last three years, but it wasn't enough.  So, near the end of the tenants lease, they put it on the market.  Some bites, but nothing of the sort to solve their financial issue.

We checked in with them as to whether they wanted us to lease out the property for the following year.  They decided they were likely to sell to an investor, so they agreed to re-rent the property for another fixed term. 

From our point of view, it was business as usual, with the real estate agent occasionally popping in to grab the key to show a prospective buyer through.  The property has security keys, you know, the 'do not copy' kind, and getting copies needs permission.  We ask the owner, our client, if they were happy for us to give the agent a key so it is more convenient to get buyers through. 

They respond with:
'That's a good thought, but we've withdrawn it from the market today'. 

This was the last thing we expected.  When we asked why, they responded with:

 "why would we sell when you guys are doing such a neat job and have increased the rental again!!!"

  Aww, shucks.  That's why we love them, and they love us!  Financial problem solved.  Happy client.  Happy property management company.

I have another story to tell about the apartment block this property is in, so read the next blog!